Terms of service

Purpose

These terms of service (the "Terms") govern access to and use of the Blank service (the "Service"), published by Ambre LLC ("Blank"). By accessing the Service, you accept these Terms in their entirety.

Description of the Service

Blank is an automated professional document generation service. It enables organisations to automate the production of recurring deliverables — such as pre-committee memos, financing applications or any other structured document — using their own templates and methodologies. The Service includes an initial co-construction phase, during which Blank configures the tool with the client organisation according to its standards, followed by an on-demand generation phase.

Access to the Service

Access to the Service is subject to a prior agreement with Ambre LLC. The co-construction phase is free and non-binding. It is necessary to assess the scope and commercial terms of the Service. At the end of the co-construction phase, a quote is issued. Access to deliverable generation is conditional on acceptance of this quote and corresponding payment.

User obligations

By using the Service, you undertake to:

• provide accurate information when registering and using the Service;
• use the Service solely for legitimate professional purposes;
• not attempt to circumvent the Service's security mechanisms or alter its operation;
• not upload unlawful, defamatory content or content infringing third-party rights;
• maintain the confidentiality of access credentials assigned to you and not share them with unauthorised third parties.

Prohibition on AI model training

It is expressly prohibited to use deliverables generated by the Service, configured templates, interfaces or any other component of the Service to train, fine-tune, evaluate or improve artificial intelligence systems or models, whether directly or through a third party.

This prohibition applies regardless of the commercial or research purpose pursued. Any breach of this obligation constitutes a material violation of these Terms and may result in immediate termination of access to the Service.

Intellectual property

Templates, formats and methodologies provided by the client organisation over which it holds intellectual property rights remain its exclusive property. Blank claims no rights over these elements.

Deliverables generated by the Service from the client organisation's templates are the property of that organisation.

Elements proprietary to the Service (infrastructure, algorithms, interfaces, brand) are the exclusive property of Ambre LLC and are protected by applicable law. Any unauthorised reproduction or use is prohibited.

Confidentiality

Blank undertakes to treat as strictly confidential the templates, formats and documents uploaded by the client organisation. These elements are in no way shared, communicated or made accessible to other organisations, including competing organisations.

The detailed conditions governing personal data processing are described in our privacy policy. By using the Service, you acknowledge that you have read this policy and accept its terms.

Billing

The applicable fee is established by quote at the end of the co-construction phase. It depends on the type of automated document and the planned generation volume. The quote is communicated by email to the address provided upon registration.

Specific payment terms (methods, schedules, currencies) are set out in the quote accepted by the client organisation. For any billing queries, contact us at contact@blnksolutions.com.

Refunds

Cancellation of a subscription or access to the Service does not entitle the user to a refund of amounts already paid for the remaining period.

By exception, a pro-rata refund may be granted if a Service malfunction directly attributable to Blank rendered the Service persistently unavailable and was not resolved within a reasonable time after being reported. Any refund request must be sent to contact@blnksolutions.com within fifteen days of identifying the malfunction, with a precise description of the issue.

Limitation of liability

The Service is provided "as is" and "as available", without warranty of any kind, express or implied, including as to the absence of errors, continuous availability or fitness for a particular purpose. Generated deliverables are provided as drafting aids and do not constitute professional advice (legal, financial, tax or otherwise). The client organisation is solely responsible for their verification, validation and use.

To the extent permitted by applicable law, Blank's liability is capped at amounts actually paid by the client organisation in the twelve months preceding the triggering event. Blank shall not be liable for indirect damages, loss of business, loss of data or any other consequence arising from use of or inability to use the Service. Blank shall not be liable for any consequences arising from the use, transmission or implementation of deliverables generated by the Service.

Force majeure

Blank shall not be liable for any delay or failure to perform its obligations resulting from a force majeure event, understood as any unforeseeable, irresistible event beyond Blank's control, including: natural disasters, network or power infrastructure outages, cyberattacks, governmental decisions, strikes or social conflicts affecting providers essential to the Service.

Blank's obligations are suspended for the duration of the force majeure event. Blank undertakes to inform the client organisation as soon as possible and to take all reasonable steps to limit the consequences of the event.

Termination

The client organisation may terminate its access to the Service at any time by contacting Blank at contact@blnksolutions.com. Termination takes effect at the end of the current period.

Blank reserves the right to suspend or terminate access to the Service with immediate effect in the following cases:

• breach of these Terms, in particular of usage or confidentiality obligations;
• non-payment of amounts due at the agreed date;
• use of the Service for unlawful purposes or purposes infringing third-party rights;
• attempted decompilation, reverse engineering or AI model training from the Service.

In the event of termination initiated by Blank for any of the above reasons, no refund is due for amounts already paid.

Right of withdrawal

The Service is intended exclusively for organisations and professionals acting in the course of their business. As such, consumer withdrawal right provisions under any applicable national or supranational legislation do not apply to these Terms.

If you believe you qualify as a consumer under the regulations applicable in your country, contact us at contact@blnksolutions.com before subscribing so that we may assess your situation.

Amendments

Blank may modify these Terms at any time. The version date at the top of this document will be updated accordingly. By continuing to use the Service after any modification, you accept the revised Terms.

Governing law

These Terms are governed by the law of the State of Texas, United States. Any dispute relating to their interpretation or performance shall be submitted to the competent courts of the State of Texas.

By exception, the processing of personal data of users located in the European Economic Area is governed by the General Data Protection Regulation (GDPR), independently of the applicable contract law.

Contact

For any questions regarding these Terms: contact@blnksolutions.com